Lisa Ramselaar

Contact us as soon as you notice the damage. Take photos to show us the current state of the work and we will make a decision together.According to the extent of the damage, we can either repair th...

You will be refunded after the work has been returned to our office.

We do!

That's a shame, but it happens! You have 90 days after delivery of the work to let us know. We will organise and cover the costs of the return. You will be refunded once the artwork has been return...

According to our shop policy, buyers are responsible for any Duties and Import Taxes that may apply. For any questions, reach out to info@artbymaudsch.com

Please send us an email at info@artbymaudsch.com and we will redirect it to the relevant department for the accurate status of your order. 

If in any case you suspect the order to take longer than you anticipated, send us an email on xxxx@xxx.com and we'll let you know the status of the order.

Once the painting is completed, the tracking code will be redirected to you and you will be able to see an updated tracking report in the system. If you ordered a framed painting, DHL will reach ou...

Absolutely! Art by Maudsch organises and insures the transport of the artwork. You have nothing to worry about and there are no hidden costs.

For Framed orders: We carefully package the framed painting and ship it out in a sturdy cardboard box.For Rolled Canvas orders: We carefully roll up the cotton canvas and place it in a protective t...